Consumers firmly put responsibility for protecting their personal data firmly at the hands of the organizations holding their data – and not themselves.
According to Gallup, When it comes to keeping their personal information secure, consumers have much more trust
in certain businesses than they do others.
About nine in 10 consumers (91%) have a some trust in their primary bank in keeping their personal data safe. Trust in bricks-and-mortar retailers (69%), health insurance companies (68%) and credit card companies (66%) lag behind banks considerably, as does trust in email providers and cellphone platforms (63%).
However, according to Gemalto report, the world leader in digital security, today , 70% of the responsibility for protecting and securing customer data lies with companies and only 30% of the responsibility with themselves. Yet, less than a third (29%) consumers believe companies are taking.
The study found that fraudulent use of financial information has affected 21% of consumers, with others experiencing fraudulent use of their personal details (15%) and identity theft (14%). More than a third (36%) of those who have been a victim of a breach attribute this to a fraudulent website.
Clicking a bad link (34%) and phishing (33%) were the next highest methods consumers were caught by. In keeping with the theme of putting the blame at the organization’s hands, over a quarter (27%) attributed the breach to a failure of the company’s data security solutions.