Search Results for: safaricom

Safaricom eCommerce platform revamped

Safaricom eCommerce platform, Masoko, has been revamped and the company announced the change today via Twitter. The revamp consists of a number of changes which includes a new logo and a new user interface that feels more intuitive than the previous design. Last month, Safaricom decided to remove 3rd party vendors from its platform which led to […]

Safaricom Weekend Network Hitch

Safaricom subscribers were not pleased with the Networks’ shortcomings during the weekend. The telecommunication subscribers could not use the popular M-pesa services or make calls. Data service was also affected cutting many from online communication and transactions. Safaricom did acknowledge the problem without mentioning the root cause. Other services affected included the internet, which blocked […]

Safaricom launches ‘no expiry’ data bundles, calls and SMSs

Safaricom has today announced a new type of data bundle that do not expire which is a feature users have been waiting for so long. This comes after Kenyan telcos Safaricom, Airtel and Telkom Kenya were sued over expiry of data and loss of unused Internet bundles. Most recently, the Ghanaian Ministry of Communication in a letter […]

Safaricom announces the ‘Reverse Call’ feature launch

Nairobi, Kenya – Jun 18 – Safaricom (NSE: SCOM) has today announced the availability of its “Reverse Call” feature enabling its more than 31 million customers to pay for calls for loved ones. The service enables a caller to transfer the cost of a call to the receiver by adding ‘#’ before the number they […]