social media

Twitter develops new feature for managing replies

Twitter develops new feature for managing replies

social media
Twitter is developing another new feature for managing replies, this time looking to let users to turn them off except for certain groups. Suzanne Xie, Twitter's director of product management, said at a CES event on Wednesday  the platform is working on a feature that will allow users to select "conversation participants" for their tweets, The Verge reports. You'll be able to choose from four options: letting anyone reply, letting only people you follow and mention reply, letting only people you mention reply, and letting no one reply at all. Twitter previously rolled out a feature allowing users to hide specific replies to their tweets, saying this was part of an effort to "change how conversations work on our service" and "give you more control over the conversations you start."
Makro announces instant customer care experience

Makro announces instant customer care experience

Mobile, social media, Technology
Retail giant, Makro announced on Wednesday, 4 December 2019, that shoppers at its 22 South African outlets and online store can now experience instant customer care and service by connecting with them directly via WhatsApp. Some of the features available in Makro’s chat include tracking orders, viewing current catalogs, accessing a digital store card, locating nearby stores, and having frequently asked questions (FAQs) instantly answered. "Customers can now access the information they want, when they want it, without having to endure a lengthy phone call or escalate potential queries,” says Kerry Ho, Makro’s head of digital marketing. "This bold step towards the future of customer service ensures customers have the best experience on their own terms. The addition and implementation of
Google’s new tool that helps with phone addiction

Google’s new tool that helps with phone addiction

Internet, Mobile, social media, Technology
Facebook, YouTube, Instagram, Tik Tok. It's easy to be distracted by the next update or amusement, instead of responding to emails, banking, reading the news or doing whatever it is you should be doing on your phone. Google's newly launched tool called Focus Mode, which was designed to combat distracting apps on your Android device. Originally announced last May at Google's annual I/O conference, Focus Mode pauses your most distracting apps for as long as you need with a timer that keeps you from using them for set increments. When the time's up, Google will play the app. Google believes that app timers, like those in Focus Mode, help people keep from overusing apps more than 90% of the time. You can choose which apps you'd like to pause, like Facebook and Instagram, which tend to interr
Tech trends for small businesses for 2020

Tech trends for small businesses for 2020

Business, Cyber Security, Internet, social media, Technology
As an owner of a small business, one is always looking for ways to improve their company. Highlighted below are some of the new ways one can grow their market, improve efficiency and protect their company. Influencer marketing Scrolling through your social media, it is expected to find promotional and branded content. Today the highest-paid athletes in the world, such as Christiano Ronaldo, make more on Instagram than on the field. The technique of using a big name to sell something is not new however, social media platforms allow ads to appear on your screen with far more ease and subtly than traditional advertising. Instead of your company hiring a celebrity to appear in a commercial, that celebrity only needs to post online about the benefits of your product or service. This new age o
Facebook usage drops by 26% since 2017

Facebook usage drops by 26% since 2017

Internet, Mobile, social media
The Facebook app has been an extremely popular social media platform for a long time as compared to the other platforms. Facebook claims to have more than 2.3 billion monthly users as of December 2018. Its audiences varies from different age groups from the old to the young. Though as time goes by new social media platforms come up with better features that attract masses. According to research gathered by Active Inc., we have been spending significantly less time on Facebook over the last two years. The study gathered that Americans typically spent approximately 14 hours a month in 2017. However, in 2019 the average usage was 9 hours per month, falling 26%. The survey also revealed that social media users in the U.S. currently belong to approximately 5.8 different social media networks...