South African banking group Standard Bank has suffered a technical glitch on Monday morning. Reports ItWebAfrica
Standard Bank customers have taken to Twitter to air their grievances. Complaints range from Standard Bank’s internet banking being down to ATM withdrawals not working.
@ShereneJoy tweeted “what’s the problem? I still can’t log in to Internet banking.”
While @sweetcaroln also took to the social network and said, “I can’t even withdraw money??!!”
Standard Bank’s banking application also seemed to be down as customers were unable to access it.
@Tha_MuziK tweeted, “Err, there is a technical error with the app. It’s been like that all morning. Wanted to know what’s going on?”
The bank has responded on Twitter saying, “We apologise for all the technical difficulties that our clients experienced this morning. We confirm, our services are back up and working.”
However, Standard Bank has not responded to ITWeb Africa’s request for comment at the time of writing.
Standard Bank isn’t the only South African financial institution to experience technical difficulties in recent weeks.
Last week, First National Bank (FNB) customers complained that salaries had not been received in their accounts.
FNB customers whose pay day is on the 25th of every month have become accustomed to receiving their salaries early morning on the 26th . However, salaries were not released into some clients’ accounts immediately on that day.