Facebook, the biggest social networking giant, has decided to finally make money from WhatsApp by charging businesses that want to conduct customer support in the app. The social media platform snatched up WhatsApp in 2014 for a whopping $22 billion, but the popular messaging service still isn't making Facebook much cash despite WhatsApp's 1 billion daily users. The app used to charge users a $1 per year subscription but dropped the fee in early 2016. WhatsApp co founder Jan Koum has long been a staunch opponent of traditional advertising and has promised that the app will never show ads. WhatsApp's program for businesses will charge large companies that want to be verified and have access to a suite of automated tools for helping and responding to customers, the Facebook-owned ap...
According to a new beta version of WhatsApp, the messaging App will soon have a verified account with green ticks for businesses. The WhatsApp Verified account will have a green tick next to it, just like verified accounts on Facebook, Twitter have a blue tick next to them. WhatsApp’s new feature will be rolling out soon, and the company has also put out a detailed blogpost explaining this. The blogpost reads, “WhatsApp is exploring ways for you to communicate with the businesses that matter to you. Some business accounts have been verified by WhatsApp. If you see a green badge next to a contact’s name, it means that WhatsApp has confirmed that the phone number of this contact belongs to a business account.” So how will you know that the WhatsApp account is verified as a busi
WhatsApp is rolling out a new feature that lets users write status updates with a colorful background. It’s pretty much identical to a feature on Facebook, and also allows users to add a link and choose a font for their statuses. Previously, you could only use photos and videos as a background. The number one instant messaging app introduced the option to create status updates with customizable colourful backgrounds, numerous custom fonts and ability to add clickable website links to status updates. Facebook began adding the colored-background statuses in December 2016. While garish at times, the feature was supposed to increase engagement among users. WhatsApp started testing the feature earlier this month before releasing it to all users today. The statuses disappear after 24 hours
Facebook is rolling out a slight redesign to the News Feed today, which overhauls the main interface of the site for a cleaner look. What that actually translates to in practical terms is getting rid of the blue accents and headers across most of the interface, which the company claims will make navigating easier and more consistent. The social media platform as well updated its Instagram App with a new design. The comment reels is now being threaded so that users can have sub-conversations in public. The comment threads on posts will now look more like message conversations — specifically, Facebook Messenger conversations. So instead of comments being broken up by simple line breaks, each comment now gets its own gray message bubble, with the goal of making it easier to track w
Facebook has been criticized as being one of the main distribution points for so-called fake news, which many think influenced the 2016 U.S. presidential election. The company will become the suggester of perspective to avoid being the “arbiter of truth”. It’s rolling out “Related Articles” that appear below news links to stories lots of people are posting about on Facebook, or that are suspected to be false news and have been externally fact checked by Facebook’s partners. Appearing before someone reads, Related Articles will surface links to additional reporting on the same topic to provide different view points, and to truthiness reports from the fact checkers. If users see drastically different angles when they compare a story to its Related Articles, they might deem it suspic