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Facebook suffers longest outage

Facebook outage
Facebook has suffered an outage affecting all traffic from the internet and apps to the social network. Reports of the Guardian

10.37am BST

That’s it for the liveblog, thanks for reading. For more information on the biggest Facebook outage in four years, read our article:

Facebook unavailable during longest outage in four years

10.18am BST

“Earlier this morning, we experienced an issue that prevented people from posting to Facebook for a brief period of time. We resolved the issue quickly, and we are now back to 100%. We’re sorry for any inconvenience this may have caused,” said a Facebook spokesperson in a statement sent to the Guardian.

The social network failed to explain what the issue was that caused the outage, but it is likely to have been something major to affect sites and apps globally. Facebook has servers dotted around the world to serve users in different countries and providing redundancy. A small, single server outage is unlikely to have caused the major issues seen today.

10.11am BST

The last major outage to hit Facebook occurred in 2010 when the site was unreachable for 2.5 hours, the worst for four years.

The 2010 failure was due to a server error that caused Facebook’s automated systems to corrupt services and cause more damage than it could fix, according to the social network.

Facebook explains that its automated systems normally detect and fix errors that could lead to outages, but an intentional change in some crucial files was erroneously detected as invalid by the automated systems.

The problem was exasperated by users, who in visiting the site and getting error messages caused the servers to create more logged errors overloading the site’s system.

9.55am BST

Did global productivity spike in the 20 minutes Facebook was down?



Now if we could just get Twitter to crash as well, global productivity would really pick up. #FacebookDown

— Paul Gallen (@PaulGallenFacts) June 19, 2014

Seemingly Twitter would need to go offline too.

9.54am BST

The outage was long enough that brands started to capitalise on it, poking fun at the social network.



Looks like #Facebook is having a BREAK right now. Have a BREAK, too! 🙂 #facebookdown pic.twitter.com/rBhH4CMqKS

— Nestle KitKat PH (@kitkat_ph) June 19, 2014



#FacebookDown! maybe…it’s time to go outside? :O Pic credit: http://t.co/QMttZIw9Q9 pic.twitter.com/DIBwWTxOLo

— DiGi (@DiGi_Telco) June 19, 2014


9.51am BST

As people decamped from Facebook there was an immediate surge in Twitter traffic to the Guardian, as users flocked to other means to complain about Facebook and continue sharing and talking about stories.


Twitter spike
A large spike in Twitter referral traffic followed the Facebook outage. The graphs show a similar level of traffic, although the Y-axis are not identical.


9.43am BST

Facebook’s outage hit more than just the social network as users sharing stories on the site are one of the main drivers of website views across the internet.

As an example, the Guardian’s traffic dipped as Facebook referral dramatically dropped as the site went down across the globe.


Facebook referral
Facebook referral to the Guardian fell off a cliff.


9.32am BST

Facebook is back up for some, as the service resumes and the social network rolls back into life. After around 20 minutes offline, its longest service disruption in living memory.

Updated at 9.34am BST

9.31am BST

People have even taken to Google+ to complain about the outage.

“Facebook is down, I must be the only one which means this makes me less, not more productive. Ugh goddamnit facebook,” said Mathew Hanley.

9.18am BST

Some are taking to Twitter in panic, or at least mocked panic.



FACEBOOK IS DOWN! FACEBOOK IS DOWN! FACEBOOK IS DOWN! *runs around like headless chicken*

— Anuya J (@boozeandshooze) June 19, 2014



R.I.P Facebook

— Endigo Skyborn (@EndigoOverworld) June 19, 2014

Others are more amused than shocked.



Zuck: What is Yo? FB employee: It’s like Poke, but…actually it’s Poke. Zuck: I give up. Shut the whole thing down. pic.twitter.com/JEsIF8sywA

— Ben Thompson (@monkbent) June 19, 2014



BREAKING: Facebook down, announces ‘surrender’

— Professional Heckler (@HecklerForever) June 19, 2014



First reaction when I get the “Facebook Error” message… pic.twitter.com/KCQolEkNUs

— Mr. SGAG (@SGAG_SG) June 19, 2014



“Where were you in the Great Facebook Crash of 2014, dad?” “On Twitter son, but I Instagramed about it”

— Simon Thomsen (@SimonThomsen) June 19, 2014



Facebook is down in UK – Paxman will be distraught but at least his Twitter is working

— Rory Cellan-Jones (@ruskin147) June 19, 2014


Updated at 9.22am BST

9.18am BST

This is the first time Facebook has suffered a widespread outage which has lasted for more than a few minutes.

Mark Zuckerberg, Facebook founder and chief executive was famously quoted as saying that the social network would never go down, it would never crash.



9.15am BST

Facebook has suffered a major outage that has hit both its website and smartphone and tablet apps across the globe.

The outage prevents users accessing the social network leading many to decamp to other services like Google+ and Twitter.

Post Metadata

June 20th, 2014


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