CEO Mark Zuckerberg announced three e-Commerce updates that are coming to Facebook products in a live stream: Shops on WhatsApp, and Shop listings in Facebook Marketplace, as well as a new visual product search option on Instagram.
The biggest announcement is Shops on WhatsApp, which will allow businesses to showcase their entire Shop within the messaging app, giving shoppers another way to find relevant products, and connect with the business for more information. This could boost businesses' revenues since WhatsApp has a huge user base.
Businesses will only need to set up their shop once to have it work across Facebook, Instagram, and WhatsApp.
Facebook is also bringing Shop listings to Marketplace thus providing more ways for brands to connect with interested shoppers.
Using Google search results is a well-known way to boost your business, but now the search engine has been accused of unfair practices to promote its own shopping links. Katie Wright searches for the truth in the allegations...
The European Commission has issued a Statement of Objections about the display and ranking of Google Shopping results, accusing the search giant of displaying its own price comparison service results more prominently than those of rivals.
"I am concerned that the company has given an unfair advantage to its own comparison shopping service, in breach of EU antitrust rules," commissioner Margrethe Vestager announced at a press conference, kickstarting a case which has been dragging on for more than four years. "Google now has the opportunity to convince the Commiss...
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