Tag: Tech Industry Mobile Apps

Apple and Google ordered to revise app store refund policies in South Korea

Mobile, social media
South Korea's Fair Trade Commission has forced the app stores to remove non-refundable clauses --and hopes the policy will become a benchmark for other countries. Sa Youn Hwang  of cnet.com South Korea's Fair Trade Commission (FTC) has ordered Google and Apple to remove specific clauses pertaining to refunds in the terms and services of applications on Google's Play Store and Apple's App Store. The watchdog deemed the clauses explicitly unfair and responsible for damages to the consumer. On the Play Store, all Android apps have had their non-refundable clauses removed, with developers now required to develop refund policies. Apps that automatically charged consumers at the end of a free trial period will no longer be allowed to use the label "free trial." Instead, they will be labeled